Biography of Rick Fong, Deputy Chief of the Bureau of Security and Investigative Services
Rick Fong serves as the Deputy Chief of the California Department of Consumer Affairs' Bureau of Security and Investigative Services, helping to manage the agency's consumer protection, licensing and enforcement regulation of the private security industry. Mr. Fong has served in several positions with the Department of Consumer Affairs since 1993, most recently as Manager of the Centralized Mediation Center, which handled consumer complaints for several agencies, including the Bureau of Security and Investigative Services, the Bureau of Automotive Repair, the Bureau of Electronic and Appliance Repair, the Bureau of Private Postsecondary and Vocational Education, the Hearing Aid Dispensers Bureau and the Bureau of Home Furnishings and Thermal Insulation. He was the Bureau of Automotive Repair Industry Ombudsman since 2003, and served previously in that Bureau's Enforcement Division as an Enforcement Program Specialist and Representative. Prior to his transition to public service, Mr. Fong had a 17-year career in the rail industry and automotive repair industry as a program administrator, service director, trainer and technician. He is a graduate of California State University, Sacramento, and holds a Bachelor of Science degree in Business Administration.