Bureau of Security and Investigative Services

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Frequently Asked Questions - Alarm Company Employee (ACE)

  1. What are the requirements for obtaining an Alarm Company Employee permit?
    • Be at least 18 years old
    • Have the required experience in the work for which the registration is sought
    • Undergo a criminal history review
  2. How long will it take to process the application after it's submitted?

    The complete application process takes approximately 6 – 8 weeks.

  3. Who can I contact to receive an application form?

    You can get the application form from a licensed Alarm Company Operator.

  4. What forms must be included in the application for registration of an alarm company employee (Alarm Agent)?
    • The application for registration of an Alarm Agent.
    • The second copy of the Live Scan form (BCII 8016) signed by the Live Scan operator.