Bureau of Security and Investigative Services

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Frequently Asked Questions - Repossession Agency Qualified Manager (RAQ)

  1. What are the requirements for a Repossession Agency Qualified Manager's certificate?

    The general requirements for Repossession Agency Qualified Manager are:

    • Be at least 18 years old.
    • Have the required experience in the work for which the license is sought.
    • Undergo a criminal history review.
    • Must have at least two years of paid experience totaling not less than 4,000 hours as an employee of a licensed California repossession agency or experience legally acquired in recovering personal property sold under a security agreement while working with a financial institute or vehicle dealer.
  2. What forms must be included in the application packet?
    • Application for License (Form 31A-4)
    • Personal Identification (Form 31A-9)
    • Application for Qualification Certificate (31A-26)
    • Certificate in Support of Experience
    • The second copy of the Live Scan Form (BCII 8016) signed by the Live Scan operator
    • Two recent passport quality photographs
    • Request for Authorization of Business Name [Form 31A-12, if applicable]
    • Corporate applicants only: endorsed Articles of Incorporation or the Statement by a Foreign Corporations (if filed with the Secretary of State)
  3. My Repossession Agency Qualified Manager certificate (RAQ) will expire at the end of the month. I have not received a renewal notice because my address changed. May I send in renewal fees with my address change even though I did not receive my renewal notice?

    Yes. However, you may be assessed a fine if you did not notify the Bureau within 30 days of the change of residence or business address.

  4. If my Repossession Agency Qualified Manager Certificate (RAQ) expired last year must I reapply for a new one?

    No. A certificate may be renewed up to three years after the expiration date. However, you must pay a delinquency fee along with the renewal fee. If the expiration date is more than three years you must apply for a new certificate.

  5. What is the length of term for a Repossession Agency Qualified Manager certificate?

    A repossession agency qualified manager license is valid for two years.