News Bulletin Repossessor Qualified Manager and Registrants

Great news, repossessor qualified managers (RAQ) and repossessor registrants (RAE) can now have picture identification cards made at thirteen different locations in California.

The process is very easy and accessible.


The Bureau of Security & Investigative Services (BSIS) has partnered with Psychological Services Industries (PSI) to issue photo identification cards for repossessor qualified manager and registrants (employees). There are 13 different locations in California. To locate the PSI location that is most convenient to you please access the locations and directions from the PSI web site's Candidate information Bulletin.

The enhanced photo identification card is optional. A repossessor QM or RAE may obtain the photo identification card (Section 7506.9 of the Collateral Recovery Act) from PSI. You can access location information and directions from the PSI web site's Candidate information Bulletin. The photo identification card does need to be accompanied by the Bureau issued pocket identification card.

To obtain a photo identification card Repossessors may contact PSI at (877) 392-6422 or visit their website at: PSI staff will take photos on a first come first serve basis at any of the California locations. The cost of the photo identification card is $6.00 and is paid directly to PSI. This fee is in addition to regular Bureau licensing fees.

Repossessors are instructed to call the center that they wish to use to insure that the location is open before they go to the location. If the location is not administering examinations they will not be open. The licensees who want to have their photographs taken for the photo identification card must present a government-issued photo identification card. Acceptable photo identification cards are:

  • a.) An unexpired State Driver's License.
  • b.) An unexpired State Identification Card.
  • c.) A current U.S. military-issued identification card.
  • d.) A valid passport issued within the last five years.

To be eligible for a photo identification card, you must be a repossessor qualified manager (RAQ) or a repossessor registrant (RAE) of a licensed Repossessor Company. You must hold one of the following titles:

  • a.) Qualified Manager
  • b.) Registrant

If you have any technical questions or general inquiries that PSI cannot answer, please contact BSIS at (916) 322-4000 or (800) 952-5210.