Contact Us

    The Department of Consumer Affair’s Consumer Information Center takes calls Monday – Friday between the hours of 8am and 4:30pm, excluding state holidays. Due to high call volume, callers may experience significant wait times. The Bureau recommends submitting questions and status checks by selecting “Message the Bureau” below and completing the contact form. 
    (916) 322- 4000 (800) 952-5210

    The Bureau and the DCA Cashiering Office are open Monday – Friday between the hours of 8am and 5pm, excluding state holidays.

    Physical Location

    2420 Del Paso Road, Suite 270
    Sacramento, CA 95834

    *The Bureau is unable to accept cash or
    check payments at this location. To make a
    payment, visit the DCA Cashiering Office.

    DCA Cashiering Office

    1625 North Market Blvd, Suite 100
    Sacramento, CA 95834

  • Message the Bureau

    Please select an option below, so we can direct you to the appropriate contact options.

Registration and Permit Status Check

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Company Status Check

Licensee Questions

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Company Status Check

Applicants Questions

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Company Status Check

General Questions

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Badge and Patch Design

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For design requirements and prohibitions, visit:

Veterans

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File a Complaint

If you would like to file a complaint, you must create an account in BreEZe or login to a pre-existing account. Review the resources below for assistance in submitting a complaint. If you encounter technical issues, you can contact the BreEZe Help Desk at (916) 557-1208 Monday –Friday between the hours of 8am and 5pm, excluding state holidays.

How to Create a BreEZe Account
Video Tutorial: How to File a Complaint
Frequently Asked Questions: BreEZe Complaints

Enforcement

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Disciplinary Action

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Ask a General Question

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BreEZe Technical Support

If you are experiencing technical difficulties with the BreEZe Licensing and Enforcement system, you may contact the BreEZe Help Desk. Issues that can be resolved by the BreEZe Help Desk include linking license(s) to an account, issuing new passwords, updating a user’s email address, unlocking accounts, and deactivating accounts.

You can contact the Help Desk by email at BreEZe@dca.ca.gov or by phone at (916) 557-1208 Monday – Friday between the hours of 8am and 5pm, excluding state holidays.

Make a Payment

If you would like to make a licensing or enforcement payment online, you must create an account in BreEZe or login to a pre-existing account. Accepted credit cards are Visa (), Discover (), Mastercard (), and American Express ().

Review the resources below for assistance in making online payments. If you encounter technical issues, you can contact the BreEZe Help Desk at (916) 557-1208 Monday – Friday between the hours of 8am and 5pm, excluding state holidays.

How to Create a BreEZe Account
Video Tutorial: How to Make a Payment

Mailing Address and Other Info

Telephone Info

Due to high call volume, callers may experience significant wait times, and/or be routed to staff voicemail. Responses to voicemail could take up to 7 business days. Potential callers are advised to use the messaging options above, for faster service.

  • BBS Main Telephone: (916) 574-7830

Mailing and Public Counter Address

Board of Behavioral Sciences
1625 N Market Blvd., Suite S-200
Sacramento, CA 95834
Fax: (916) 574-8626

(Map/Directions)
Free Parking, Security check-in required
Office Hours: 8 AM to 5 PM Monday - Friday,
Closed for State-observed holidays

Other Info

Executive Officer: Kim Madsen
Assistant Executive Officer: Steve Sodergren
Board Members
DCA Leadership
Small Business/DVBE Advocate